Communication – or lack of
Communication between a school and parents is so very important. Parents want to know they can contact their child’s teacher or school administrator and get a reply. Recently I emailed the lower school director at my daughter’s school to express a concern over backpack weight – a 50 pound second grader brought home a 23 pound backpack (just 6 texts and a bottle of water). It was an important issue to me that I thought needed to be addressed. Weren’t there better ways to get text books covered other than sending them home all at once? I thought an email to the lower school director would at least get a “thank you for your concern” reply. Nope -nothing – nada. I waited a week and called her. She was out of her office so I left a voicemail. That was two weeks ago – still no word. I am so angry – I am not used to being ignored. I am finding a typical excuse from this school is “oh, our email system isn’t working right” – convenient excuse. A co-worker emailed this same person and followed up only to be given the email excuse. However, when she began to describe the issue the reply was “oh yes, I got that” – but the director hadn’t bothered to reply to that concern either.
Is it too much to ask for a reply? What constitutes an “important enough” issue to get a reply? Isn’t ANY contact from a parent worthy of a reply?
